Frequently Asked Questions
Everything you need to know about your next I.AM.GIA look.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders can take 7-14 business days depending on your location and chosen shipping method.
What is your return policy?
We accept returns on full-priced items within 30 days of delivery. Items must be in original condition with all tags attached. Please note that sale items are final sale and cannot be returned.
How do I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery status.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and buy-now-pay-later options including Afterpay and Klarna.
How do I find the right size?
Each product page features a specific size guide. We recommend comparing your measurements to our chart. If you are between sizes, we generally suggest sizing up for a more comfortable fit.
Do I have to pay international customs and duties?
International orders may be subject to local import duties and taxes. These charges are the responsibility of the customer and are not included in the checkout total.